Posts by tag: listening skills

How To Succeed At Telephone Interviews

Recruiters and employers use telephone interviews as a way of screening the best candidates for a job, and it can help them to decide who to put through to the next stage of the recruitment process. Telephone interviews are useful to employers in a number of ways, including when the position and candidates are long distances apart; and where large elements of the role require telephone interaction with customers or staff (eg customer services, telesales). There are three key stages to think about when you know you have been selected for a telephone interview, and the format is similar to face-to-face interviews. Here are a number of tips which I recommend to people myself, and they could help you too.

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How To Succeed At Telephone Interviews

Let Me Interview You

Interviews are a test. They make many of us uncomfortable as we don’t like tests.

I can’t say I loved exams when I was at school and escaping them was a real motivator in completing my studies back then.

One thing I do remember clearly though was almost every teacher, tutor or lecturer gave the same piece of advice:

“Make sure you read the question through carefully and understand what it’s asking of you before you proceed.”

That same rule can be applied to the interview. Listen. Let them finish the question. Really understand what they are requesting of you instead of your assumption of what it is they want to know.

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Let Me Interview You